Privacy Policy
Welcome to MortBuzz Solutions India Pvt. Ltd.! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our services. By accessing and using our website, you consent to the practices outlined in this policy.
1. Introduction
MortBuzz Solutions India Pvt. Ltd., with its registered address at 2nd Floor, Mahadik House, Bhosale Nagar, Hadapsar, Pune, India, is a financial services provider specializing in home loans, LAP loans, balance transfer loans (BT), and commercial loans in partnership with reputed banks.
Corporate Identity Number (CIN): U65910PN2008PLC132228.
This Privacy Policy outlines the types of information we collect from you, how we use that information, and the measures we take to protect it.
2. Information We Collect
We collect personal and non-personal information in the course of offering our services. The information we collect may include:
- Personal Information: This includes your name, address, email address, phone number, date of birth, and any other personally identifiable information you provide when filling out forms on our website or when communicating with us.
- Financial Information: Information regarding your financial status, including details about loans, income, assets, liabilities, and other financial data, required for evaluating loan applications.
- Cookies and Tracking Data: We may use cookies, web beacons, and other tracking technologies to collect information about your usage of our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve the website’s performance and user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process loan applications, communicate with you regarding loan products, and provide customer support.
- To Improve Our Services: To analyze usage trends, personalize user experiences, and enhance the functionality and content of our website.
- To Communicate with You: To send updates, notifications, promotions, and other communications related to our services, including loan status updates and relevant offers.
- Legal Compliance: To comply with legal and regulatory requirements, including responding to requests from law enforcement and governmental authorities.
4. Sharing Your Information
We value your privacy and will never sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
- With Reputed Banks and Financial Institutions: In order to facilitate the loan application process, we may share your information with our banking partners or financial institutions that we collaborate with.
- With Service Providers: We may engage third-party vendors to assist in the operation of our business, such as website hosting, data analysis, payment processing, and customer service. These providers will have access to your information only to the extent necessary to perform their services for us and are required to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or in response to a request by a government authority.
5. Data Security
We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Information
We will retain your personal and financial information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.
7. Your Rights
You have the right to:
- Access and Correct Your Information: You can request to access or update the personal information we hold about you.
- Request Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations.
- Opt-out of Marketing Communications: You can choose to unsubscribe from marketing emails by following the instructions in the emails you receive from us.
To exercise these rights, please contact us at [Insert Contact Email/Phone Number].
8. Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to information collected by MortBuzz Solutions India Pvt. Ltd. and does not apply to third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date it is posted. We encourage you to review this page periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
MortBuzz Solutions India Pvt. Ltd.
2nd Floor, Mahadik House, Bhosale Nagar, Hadapsar, Pune, India
Email: mortbuzz.in@gmail.com
Phone: 1800 210 4422